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Stop Chasing “Yes”: What Chris Voss Can Teach Marketers About Smarter Persuasion

Marketers and advertisers love “Yes.” We live for it. “Yes, let’s run that campaign.” “Yes, we’ll increase the budget.” “Yes, let’s move forward.” But here’s the uncomfortable truth: “Yes” is often a lie. Chris Voss, former FBI hostage negotiator and author of Never Split the Difference, argues that chasing “Yes” too fast is one of…
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Availability Bias: The Sneaky Psychological Block That Keeps Travel Advisors from Making More Money

Let’s start with something every travel advisor knows too well. A client emails you and says, “We want to go somewhere warm in February. What do you recommend?” And without skipping a beat, your brain jumps straight to Cancun or Punta Cana. You just booked three couples there last month. It is recent. It is…
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The Science of TIMING

Because many times, timing IS everything! In today’s edition, we’re covering Temporal Landmarks and Temporal Discounting. What are they and how you can use both to drive more business?  What the heck are Temporal Landmarks?  You already know, there are days…and then… there are days.  Surprisingly they are not all equal 😉 Temporal Landmarks are…
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Piñata Edition: #2

Industrial Tourism, Blueprint for more followers, 4 question social media flip! Welcome to our quarterly Piñata Edition!!  Not familiar?  We scour the web, pull out cool ideas, and put it together for you. All you need to do is break it open and see what special things spill out.  Ya ready? Let’s go! 1. Is…
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